Generally, check-in is at 3:00 PM and check-out is at 11:00 AM.
*Prices may vary depending on the plan.
*Pre-registration is available from 12:00.
*We can accommodate early arrivals and extensions, but these will incur additional charges (up to a maximum of 2 hours).

Our hotel does not offer ocean-view rooms.
You will be assigned either a room facing Mount Hakodate or a room facing the city center where Hakodate Station is located.

All rooms are non-smoking.
There are smoking booths on the first and second floors.

Each room is equipped with a two-piece set of loungewear and bathrobes.
You are free to move around the building in your indoor wear.

We offer a welcome drink, aromatherapy bar, and pillow bar service.
For aroma bars and pillow bars, you can choose from over 10 different types.
This is a very popular service, so it will end once supplies run out.

Take the Hakodate Airport shuttle bus for approximately 30 minutes and get off at "Kaiko-dori Iriguchi" bus stop.
The hotel is a 5-minute walk from the bus stop.

There is an open-air parking lot adjacent to the hotel.
For hotel guests, the charge is 1,000 yen per vehicle per night, from 10:00 AM to 2:00 PM the following day.
Please park your car first, and then present the parking ticket issued to you at the front desk upon check-in.
*You will need to submit your parking ticket to the front desk each time you enter or exit the parking lot.
*Parking is available on a first-come, first-served basis; we do not accept advance reservations.
*If the hotel parking lot is full, we will guide you to a nearby parking lot at the same rate.

There is no charge for preschool-aged children sharing a bed with their parents.
A separate charge of 2,200 yen will apply if you wish to use the hotel robes, slippers, and a full set of amenities.
Children's indoor wear is available in SSS (120cm-135cm) and SS (130cm-145cm) sizes.

We can accommodate dogs of all sizes, from small to extra-large breeds.
A "Pet Accommodation Agreement" is required for your stay.
*This offer applies only to the "Dog Lovers" and "Deluxe Dog Lovers" rooms.

There is a Seven-Eleven convenience store within a 3-minute walk.

We accept the following payment methods.
Cash, credit card, UnionPay, transportation IC cards, iD, Rakuten Edy, PayPay, Alipay, Line Pay, au Pay, Furusato Nozei

Our hotel does not have banquet halls or conference rooms available.

Our hotel does not offer shuttle service.

Our hotel does not offer a waiting list for cancellations.

DVD player, curling dryer, hair iron, desk lamp, nail clippers, baby nail clippers, baby soap, bread knife, fruit knife, mobile phone charger, extension cord, LAN cable, blanket (single size), Othello, playing cards, umbrella, trouser press, bed guard, baby crib, diaper disposal bin. Quantities are limited, so please contact us in advance if you are interested.

We offer free luggage storage before check-in and after check-out.
We can also store refrigerated and frozen items at the front desk.

Please fill in the full name of the person making the reservation, the planned check-in date, and your contact phone number, and send it to us.

There are three coin-operated laundry machines located in the vendor room on the first floor.

As a gift option, we also offer decorated cakes and bouquets of flowers.
Cakes start from 11cm in diameter (¥2,500), and flower bouquets can be prepared according to your budget.
If you wish to make a reservation, please contact the hotel at least one week before your desired date of stay.