Request regarding the use of mobile batteries

2026.03.17

In recent years, there have been reports of smoke and fire incidents caused by mobile batteries both domestically and internationally. To ensure the safety and peace of mind of all our guests, we kindly request your cooperation regarding the use of mobile batteries in your room, as outlined below.

  • Please manage your mobile battery at your own risk, and check its status yourself at all times while it is charging.
  • Please refrain from charging your mobile battery if you are going to be out of your room, such as while sleeping or out.
  • When charging portable electronic devices with a mobile battery, or when charging a mobile battery using the power outlet in your room, please refrain from using it in direct sunlight or on flammable materials such as beds and sheets.
  • Please refrain from using mobile batteries that show signs of damage, swelling, or abnormal heat generation.

Please note that if the above situation is observed during room cleaning, our staff may move the mobile battery or stop charging for safety reasons. We appreciate your understanding and cooperation.

<Return to previous page